--Viindoo Technology Joint Stock Company--
Last updated on
Up to $1500/month + Bonus
At least 01 year
Taiyo Building, Hong Bang, Hai Phong
HR Department: (+84) 225 730 9838
Job Description of Customer Consultant
Consult business administration software solution ERP/CRM/eCommerce;
Coordinate with other departments to survey, analyze and verify customers' requirements and specific operations (sales management, purchasing, inventory, manufacturing, supply chain, human resources, payroll, e-commerce, etc.) to propose suitable solutions;
Plan and implement software deployment for customers;
Implement the solution deployment process for the customer and deliver the solution on time, within the allowable budget with the highest level of customer satisfaction;
Manage risk during and after software deployment to customers;
Perform software feature testing developed according to the customer's demands;
Advise, support and guide customers to use Odoo/Viindoo software (training provided);
Write software guide docs based on trained knowledge;
(In a few cases) Make master plans and quotations for customers, close orders with the support of Sales team;
Coordinate with other departments to process the company's internal projects, develop a brand of the company.
Requirements of Customer Consultant
Graduated from fulltime university or higher majoring in Accounting, Business Administration (mastering accounting skills), Management, Information Technology, Computer Science, Data Science, Information Systems, E-commerce or equivalent;
Proficiency in English.
Proficiency in office computer, excellent skill in using excel and word processing functions, data querying in Excel;
Skills to train and guide users;
Skills in presentation, negotiation, persuasion and problem solving;
Skills in systematization and processization.
Strong organizational spirit, hard-working, honest and able to withstand high pressure;
Good communication, confidence;
High responsibility in work. Punctuality, right quality and right service when committing to customers;
Spirit of learning, agility, dynamism;
Ability to work in groups and independently;
Ability to self-study, enjoy learning;
Ability to go on business according to work requirements.
Experience and knowledge of ERP, CRM, or similar software is an advantage.
Having knowledge of Vietnamese and international accounting;
Passionate about technology, love to learn business management software;
Salary - Bonus
Salary: Negotiable. Up to $800/month + project commission;
Salary review at least twice a year.
Training & Development
Coaching provided: Business Administration, IT Application Solutions,...;
Training provided: team leader, project management...;
Having the opportunity to participate in large projects, using the latest technology and techniques;
Being free to create and suggest ideas;
Opportunity to build relationships with people with status in society;
Clear promotion roadmap.
Fully welfare under the Labor Law of Vietnam (social insurance,...);
18 days of paid annual leave;
Annual health checks;
Professional, dynamic and rapidly developing working environment;
Activities: annual travel, team-building, company and employee birthdays, daily tea-break,...;
Sport clubs: Football, billiard,...