Omnichannel Commerce: Inevitable Evolution of Modern Sales

On April 13, 2024,  Sao Khue Awards 2024 once again honored Viindoo Technology JSC with the Viindoo Omnichannel Platform - an outstanding product in the Vietnamese ICT software industry in the Enterprise Management field.

Multichannel trend is an essential market imperative


This is essential trend in modern sales. The model of selling across different platforms, including online and offline channels, has become inevitable at a time when consumer buying behavior changes every hour. According to RWS, about 90% of consumers expect to have a multichannel experience, interacting on multiple devices. Effective multichannel customer experience strategies will help retain customers by up to 89%.


Multichannel sales provide a seamless experience for customers, offering opportunities to experience and meet their needs and buying times. However, this process poses a significant risk in terms of consistency and synchronization.


This is where Omnichannel comes in as a superior method to reach, attract, and accompany customers on their buying journey. It helps businesses manage, create seamless, integrated experiences, and connect regardless of how or where customers access.


Beyond "multichannel" - Omnichannel, the solution for successful businesses


Viindoo Omnichannel Platform integrated Multichannel Sales Channels is a comprehensive sales management solution, synchronizing all business sales channels on a single platform: e-commerce website, social networks, store chains, partner channels, and more. It replaces standalone software such as Sales, CRM, Accounting, Sales Channels Management Software, Website Platforms, etc., from various suppliers in the market.



Viindoo Omnichannel Platform integrated Multichannel Sales Channels


Connect multichannel, sell effectively with Viindoo Omnichannel


With Viindoo Omnichannel, businesses can connect with customers on multiple platforms and manage all data in a single application, saving time and effort and making it easier to reach customers. 


Viindoo Omnichannel supports businesses by:


  • Centralizing management of sales channels (Store chain, Website, Partners, etc.) on a single system.
  • Optimizing shipping, synchronizing business data such as inventory management, order management, customer relationship management.
  • Financial management, efficient cash flow management with full management of invoices, documents, suppliers, providing managers with comprehensive information about the company's cash flow.
  • Real-time reporting system, providing accurate and transparent Sales, Inventory, Finance & Accounting reports in real-time.

Viindoo Omnichannel Platform

The All-in-one Omnichannel Platform for SMEs enables more channels, more shoppers, more sales in only one platform, which can optimize and leverage customer experience.

Learn more

Not only stopping at managing sales channels, customer management, Viindoo Omnichannel is part of Viindoo's Enterprise Management Software solution, linked with Project/Task Management, Accounting Finance, Human Resources - Payroll, Supply Chain Operations... helping leaders have an overview of all business activities, focusing, and immediate.


Viindoo Omnichannel wins the Sao Khue Award 2024 in the field of Enterprise Management Software.

Viindoo Omnichannel Integrated Multichannel Sales Solution is a comprehensive, modern sales management​Learn more solution, that synchronizes all business sales channels on a single platform. Built as cloud computing, allowing businesses to access software at a reasonable cost, without expensive licenses, and no IT team for maintenance, and upgrades. Access Viindoo Omnichannel now to discover and receive advice from Viindoo experts.

Learn more about Viindoo's products and services at https://viindoo.com

Omnichannel Commerce: Inevitable Evolution of Modern Sales
Jun Nguyen April 15, 2024
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